Category Archives for Chiropractic Websites

Chiropractic Marketing With Google My Business

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Hey guys Dr. Uhrmacher here, in this video I’m going to be talking about getting new patients from Google My Business for chiropractic marketing.  I have other tutorials on this but I want to go back through it cuz it seems like the more shiny objects that get out there whether that's Facebook ads or Youtube ads or anything else out there people can forget about something and that is google and that is search and that's what google my business is. So just to give you an idea this is when you search for local terms I mean that actually but St. Petersburg is that area that I mean when you search for local terms you get this map area that shows up, and I will scroll down a little more it got you 3 pack and this is what people see first. So getting rank in this again last statistic I saw about 39% of the clicks go to the number one ranked person in google my business so you can get a lot of traffic from there and again this to me is a fantastic prospect because this someone that basically knows they want a chiropractor you not showing them another nature anything else and so all you have to do is get them click on your stuff see that you are legit that you have some good reviews and they’re gonna choose you alright, so its really good prospect. Now, like I said people see little shiny objects in the just a abandon this instead of adding things to the arsenal. They should be looking at google my business they should be looking next at google basically organic even this is organic this is maps this is organic this are different rankings and then you should be doing both of those you should also if you have the budget for Facebook ads for Twitter ads for Youtube ads for Google all of those things but they abandon something and go to the other thing instead of keeping it  going and staying on top of it.

Again gonna talk about Google My Business and looking at here at the maps. So here’s what happened like I said I search chiropractor St. Petersburg and I’m gonna give you some resources for this as well. The first thing that you can see is an ad, again its pay per click you gonna pay every time got on it. Were looking into getting you in this spot here with the strategy. So when I searched Chiropractor St. Petersburg here’s kind of in a nutshell what google does. You put it in here’s google it goes out to all these maps listings and it says ok for starters who has the category chiropractor it is obviously goes little quicker than a I’m gonna explain.

They have all of this data there algorithms blah blah blah they have all in there.  They look for chiropractor got, it you have it in there they look for people that have a listing that is verified got it then they’ll bring all of those over and then they look the ones that have a hundred percent fulfilled listing, alright that means that completely filled out and I’m going to listing and I’ll show you and then they look at ones that have a photos of your office, your team all of those things. It goes and it looks at your business hours your website all the things again to have an optimize listing in there once it has that then ok so this is step one that it's got all of these things now. It goes out coz it finds your website and your address and phone number and it goes out on the web and says alright let's look for these other things are other places giving this website and business credibility as well so do they find you on Yelp did find you on Facebook did they find you on Twitter all these other places and again the citation the name address phone number on all these places is that name address and phone number match exactly what is in your listing. Because that what it’s looking for that’s like a vote it like a backlink in Google My Business world. So does it see all of those things doesn't match up in their right. Then sees your website and it says what how credible is this website does your website again lets say its here that’s why its important optimize your website does it have backlinks coming in there does it have authority of its own and do all of these other things show authority and when it comes back then it says alright I got all those things now it's going to look at it's gonna say okay how are your reviews in here, alright. If you have bad reviews it really doesn't want to promote to the top because thats their user experience they really don't want to show, lot of people see google as a ranking thing google is just like everyone else they want their user this is google is there website they want that users the come here to have a really good experience of a show u garbage you're not going to keep using google, alright so google is worried about the content that they show for that very reason they want to provide the highest quality searched returned credible content to their users. So they see someone is good all those other things are really good they see good reviews they looking to the list in a just more recently in last couple months how much your posting and the quality content that your posting in your listing. Then if that comes back and you rank you show up based on their scoring you have a better score than anyone else you get the number one spot and then you start getting clicks and things to that the longer you stay in this position you keep making google happy and users are happy you get to stay in that position, right.

So there’s my drawing so that’s  what you want to do first thing you want to do come and claim and verify this listing on google my business I’m just going I think its business.google.com if you've never done that they probably already created it for you that did years ago when it first came out with the google maps they created listings for all of me so you can go in there you can do a search you can claim it you can verify sometimes it let you do by phone otherwise you can be doing it as a postcard you get verified once you do then you can come back in and do these other things as far as optimising your listing so we’re gonna jump into a listing.

Alright  so what you can be seeing is different things that you want to optimise. Your going be looking at your phone number again this is under the info right here and I’ll hit on that wait a second and it scan your dashboard that you see your office hours, you’ll gonna drop your website in there this is going to be again your name of your business you want that all of this is where you set it up originally and everything else out here then needs to match this exactly. Also have your address again however you want it is exactly their down to the suite number down to the periods down of the abbreviations whatever it is in its to be exactly the same, the name the address and the phone number all need a bit higher percent accurate with everything else that's why it’s called the NAP that any Name Address Phone number. I like to copy and paste everything at same with the website so that everything that google the way they see it in the address bar the url that's what you want to put it and then again you got your category as a chiropractor. So I’m going to click into the info here real quick so here's how you're going to see this and again you're going to get your name your address on your category this is where you can edit everything by hitting on this is your office hours you can put in multiple hours here house can look up on google search and hear that can work on google maps.

It does give you an opportunity to put it on a special hours with its christmas anything like that again your phone number exactly website on an appointment url if you have a scheduling sometimes you can also just coming here and put like your web-site slash contact if you have a page on your website like that and they can click there. Nothing as far as menu url those are obviously for restaurants and other stuff like that. And then you can add photos so that's what I want to hit on next so this is optimising your listing this is not rocket science they used to let it was a black hat people it coming and really trying keyword stuffing do all kinds other things any kind muddy the waters. So don't try do any trickery with google, do google wants you to do, do it well and make them happy treat them like the king queen of the search world and they're going to take really good care of it, alright. So don't do any that the shiny objects stuff that, Oh we can do this now and it can push the rankings sometimes it takes little  time to get rank let it take a little time to get rank do it right and let google move you to the top vs you trying to shove your way to the top alright. Telling you it's easier might cost you a little more money at the beginning little more energy little more time but long-term man you’ll gonna be happy that you did, alright. So let's take a look over here at the photos and we're going to go to one of the other things as well. So now when you look at the photos on you get some of these, this is the overview you got stuff by owner you got stuff by customer of done here is really what you want to focus on for these interior the exterior that work that in the identity is that like your logo stuff along those lines your cover your profile you want to get in here for your interior or exterior and your work and your team those are ones that you want to get in there. They ask for three of them here’s something else when you get these photos that you're putting in there you want to make sure you optimise the photo first and you do that by naming the photo something to do with your keywords that you're trying to optimise for that doesn't mean keyword stuffing it means use in a variety of lets say for one of your interior photos you might put chiropractic waiting room St. Petersburg, right that might one of them its really easy.

For exterior you might put the name of your office and then the chiropractic St. Petersburg you might do that and so you want to name all of those photos don't put image1 or logo1 or anything like that rename  those images. Google sees everything when it comes to all the code all the names everything else. So, you have all these pieces of information part of optimising that is showing and telling google who you are and what you're about, alright. So you can do it that way.

One of the things like I said post this one here just last couple months something that added in there and I’m gonna click over there so this is really cool I guess they just most recently added that stuff you can add in there you can put up to 300 words I think a hundred the 300 word something like that you can put a photo you can put a link in to learn more you can tell the contact you. All this cool little things what you can do as you can see here to the shows that the analytics the insight on it as far the number people that seeing it. You can put this in there and it shows google that you are active now again in a chiropractic space you know once a week as far as a post on here you can use some hash tags and their you can do all those different things. Let’s look at one real quick. Alright so here is one of these but you looking out as far as a post in so you can see then use a hashtags you can see your healthcare in St. Petersburg as far as using some keywords in it what I like to do with the different blog post that are done take a little excerpt out of there and put it in here and use some of the hash tags and keywords. And again google sees that you are active active with your listing.

Alright that is basically what you do to get ranked in google my business. Now I'm probably going to the website optomisation as its own because it’s got its own optimisation but that's gonna be getting rank in the here but you're also need it's not really a linear process because in order to get in the here you have to worry about you your website in here so doing things in here helps you up here so it’s not like you do one without thinking of the other it's a group effort but I want to keep in separate so you don't get confused about on page optimisation here vs on page optimisation on your website, alright.

So again, resource is gonna be somewhere on here take a look for them, let me know if you have any question. I will be going here as well this is brand new here in the last I’m gonna say us a week or two I have not looked at it, let me click on it.  It says website I guess get some feelers out to some of my crew as well that are well-versed in this area to see. Because it says free customisable website based on the information from your business listing I can only see that this will be a benefit for the people that use it I'm wondering if it's maybe something whether the game trying to get more users but I probably one setup here go through it and see what can be built now doing other video that. So, again take a look at it in the resources if you let me know if you need help with it reach out to me with that as well. And lets keep up with this on a regular basis so that you’re not just ditching it for the next shiny object you're keeping the google my business you're keeping the google organic you're also worried about your other social media and also a Pay Per Click.

Listen to other great chiropractors on the Chiro Hustle Podcast

Viral Practice Checklist

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I wanted to put together a checklist you should be doing in your chiropractic marketing based on my Viral Practice series.  These are the steps and bullet points you should focus your energy on.  And the beauty of it all… it only takes a few minutes per day.  You’ll even be able to delegate it to your staff.  If you missed the video series you can use the links in this post.

Steps for Viral Practice Part 1

  1. Like your practice fan page (you’d be surprised how many haven’t)
  2. Have your staff like your fan page
  3. Create a Facebook post on your practice fan page
  4. Like the post from  your fan page
  5. Like the post from your personal profile
  6. Comment on your post from your fan page
  7. Comment on your post from your personal profile
  8. Have your staff like the post from their personal profile
  9. Have your staff comment on the post from their personal profile
  10. Share the post to your personal profile
  11. Have your staff share the post to their personal profile

Steps for Viral Practice Part 2

  1. Ask your patients to like your fan page (I suggest providing an iPad or other tablet at the front desk so they can do it right there)
  2. Ask your patients to check in on Facebook
  3. Ask patients for a recommendation on your Facebook fanpage
  4. Ask patients to like your posts on Facebook
  5. Ask your patients to comment on your posts
  6. Ask your patients to share your posts on Facebook

Steps for Viral Practice Part 3

  1. Create a post on your fan page (I recommend niche specific testimonials or website pages)
  2. Promote the post via Facebook ads
  3. Target your area based on radius or zip code
  4. Target your area base on male or female (test this… women are generally the ones looking for solutions)

Watch your practice go viral (probably less than Gangnam Style).  Make sure you like, comment and share if you found value in this post.  Of course you’ll only find value if you put it to use.

Your Chiropractic App

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Do you have an app for your practice?  I’m not for… or against having an app for your office.  But let me tell you why having an app in your chiropractic marketing arsenal… for most… is simply a waste of money.

Let me start this conversation by asking you a couple questions.

How does an app help your practice?

Is it to attract new patients?

Is it to help with patient retention?

Is it to help with referrals?

I think anyone trying to sell you an app is pitching you on the fact that you will get more new patients… or increase patient retention with it.  So if that’s the sales pitch… please tell me how that’s going to happen.  How are you going to get new patients by having an app for your practice?

The better question may be… actually two questions.  How are new patients going to find your app?  And if they do happen to find it… why would they want to download it?  What value does the app have for them.  I would contend there is NO VALUE what-so-ever for a new patient.  There is no reason I would want to download an app for a chiropractic office if I’m looking for a chiropractor.

So what if you’re using the app to increase patient retention and possibly referrals.  There could be some value to that.  You could ask your current patients to download the app… and that’s it’s own hurdle.  But if they did… you could deliver exercise videos… maybe some nutrition advice… maybe you give them some recipes… there’s a lot of great valuable information you could give them once they become your patient.

Here’s my issue…

You already have several ways to communicate and create value for your patients… but you aren’t using them!

You have their mailing address… are you mailing them a physical newsletter each and every month?  I know it seems like it costs money to do it… but if it’s done well and done right… it becomes profitable.  It’s actually one of the most profitable things you should be doing to increase your PVA and referrals.

You have their phone number… are you calling them on a regular basis to tell them about new services?  What about events you are hosting?  What about just to thank them for being your patient?  I bet you don’t utilize the phone as well as you could.

You should also have their email address.  Are you emailing them good and valuable information?  In the world of email you should be emailing them at least once a week.  Once a month is the minimum for regular mail… and once a week is the minimum for email.  And that’s not some arbitrary thing… the stats just show those frequencies to be the most effective.  And that’s what I care about.

So here’s the deal… an app for your office can be effective in a retention and referral strategy.  The problem is… you have to actually use it for it to work.  And I’m thinking you aren’t using the tools you already have… so why do you want to get caught up with the next shiny object that costs money to develop… and then it never gets used.

So that’s my opinion of a practice app.  And if you aren’t communicating with your patients on a regular basis… hit me up about my Patient Retention Formula.  It provides everything you need so you can keep retention and referrals high in your office.

Most EFFECTIVE Patient Videos

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I want you to have the most phenomenal results possible for your office.  If you spend time and money (or just time… or just money)… I want the results to be incredible for you.  When it comes to patient testimonials you need to just GET THEM.  But…

… there are MORE effective ways if you’re ready to put in a little bit of work.  This is the type of video testimonial that can get your practice going viral.  Just make sure you don’t get one of these and quit.  Treat your video testimonials and practice marketing like quality chiropractic.  You MUST go hard in the beginning to make some great strides… then make sure you continue over time.  For example:

Q: “Once I start going to a chiropractor… do I have to keep going forever?”
A: “Only if you want to your body to function at it’s potential.”

Q: “Once I start marketing my practice… do I have to keep doing it?”
A: “Only if you want a healthy and thriving practice long term.”

Soooo… below is a real good example of the most effective style of video testimonial.  And it’s only 2 minutes long:

And it’s only effective if you actually do it.

The reason this type of video the MOST effective… it tells a story.  Your prospective patients can relate to another persons story.  They don’t want you trying to convince them that it works… but they’ll gladly take another persons opinion.  And it’s no different for you and me.

Another great example are the P90X infomercials.  They tell you what P90X is… but it’s laced with testimonials from the “test group” participants.  They are the ones that do all the selling by telling you how great the program is and what kind of results they go.

This type of testimonial is worth the time.

P.S.  This type of testimonial is something I now do for my Non-Stop Patient Formula members (as part of my Viral Practice program).  If you want to be a part of it and have it all done for you… give me a call to see if your area is available.

How To Use Your Chiropractic Reviews In Marketing

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Hey Doc… Dr. Jeff Uhrmacher here.

I’ve shared a dozen times about how important it is for you to get testimonials and reviews about you… your practice and your services because it helps with your rankings.  But more importantly… it helps the prospective patient… or even a referred patient that just Googled you… it helps them make the decision to call your office.

When it comes to the strategies I use for my Non-Stop Patient Formula members… I do it for two reasons.

#1… I want to make Google happy.

#2… I want your referrals and prospects to pick up the phone and dial.

Reviews and testimonials gives your prospects that social proof… AND… they make Google happy.  It’s a critical component to your chiropractic marketing.

So in this video I want to share the different ways that you should be using your testimonials to market your practice.

You should be sharing your testimonials across Facebook… Twitter… LinkedIn… Google+… and every other social media platform out there.  I think that’s a pretty big no brainer… but most chiropractors just aren’t doing it.

And before you share it on social media or any other place I’m about to share… make sure it’s optimized first.  And make sure each platform is optimized as well.

You should be getting those testimonials posted as reviews on each of your top review sites like Google+… Yelp… Insiderpages… Yahoo… and several more.

This has been a major challenge over the last year or so.  Google has filtered lots of legitimate reviews.  Yelp has admitted they filtered legitimate reviews but kept bad ones.  But you need to keep posting them and follow the strategies I’ve shared for getting them to stick.

You should be sharing these testimonials across all the photo sharing sites like Instagram… Pinterest… Shutterfly… Flickr… and about 20 more.  They work in your favor when someone Googles you… and work as content to make Google happy.  Make sure you optimize the pictures first.

You should be taking your video testimonials and sharing them across the video share sites such as YouTube and Vimeo.  There’s probably 20 more video share sites as well.

All of these videos and pictures should be on your website.  You can put them in your homepage slider… you can put them on your success stories page… and you can put them on your sidebar.  They should be on every single page.  They can even be in your regular content.

You absolutely should be using your testimonials and reviews in your office.  They should be playing on a loop in your reception area… and they should be posted on your walls.  That will increase the number of people that say yes to your care.

You can just do so many things with your testimonials.  You can use them in free reports… you can put them in all your email follow up sequences… you can put them in your email signature.

You can turn your written testimonials and pictures into slideshow videos.  You can transcribe your video testimonials into pictures and written testimonials.

There are so many ways I use testimonials for my Non-Stop Patient Formula members.  You can use them for your YouTube channel art… your Facebook Fanpage cover photo… on your twitter background.  You can literally use them everywhere.  And you should.

And if you want my team to do it all for you… every month… you need to enroll in the Non-Stop Patient Formula.  My program will get you ranked so you get prospects showing up on your website… then my program works to get those prospects and referrals to actually pick up the phone and call you.

Then you simply take it from there.  BOOM… practice growth at it’s finest.

Thanks for taking the time to watch this training.  Make sure to like and share the page… and let me know if you have any questions.  Talk to you soon.

How To Get Chiropractic Marketing Reviews

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Hey… Dr. Uhrmacher here.  In this video I’m going to share some strategies about how to get chiropractic marketing reviews that will help you get more video testimonials and reviews for your office.

And I don’t want to spend any time trying to convince you that you need to be getting new video testimonials and reviews.  But I do want to remind you of a couple stats that I’ve shared in the past… and they’re becoming more and more relevant each month.

#1… 72% of buyers trust reviews as much as personal recommendations
#2… Consumers look up an average of 10 reviews before making a decision

If that’s not enough for you… I don’t know what is.

So I want to give you the two different strategies I recommend for my Non-Stop Patient Formula members.

And let me start by telling you how to approach your patients to get these reviews.  For starters… you’ll find that your staff has more opportunities to get testimonials than you do.  And it starts like this:

Patient walks back to the front desk after getting adjusted…  Your receptionist says… “Hey Mary… you look great today.  It looks like you’re moving much better.”  Your patient responds by saying… “Thank you for noticing… the last few visits have been amazing.  I actually slept thru the night last night.  I feel great.”

How many times have you or your staff had this type of exchange with a patient?  If you’re half way decent at finding subluxations… and half way decent at adjusting… and you’re not a mean person…

… you probably hear this on a regular basis.

Once you hear a patient tell you how great they feel… you jump right into this dialogue:  “I’m so glad to hear that Mary… we love having you in the office… will you do me a quick favor?”  (Wait for a response… it’s hard for someone to say no after they just gave you a compliment)

Mary will respond something like this… “sure… what can I do for you?”

You or your staff will continue with this:  “You know Mary… there are some people that are suffering with (insert Mary’s condition)… and they don’t know that we can help with (insert Mary’s condition)… would you mind sharing your story so others can feel better like you?  It will only take two minutes and you could help change someone’s life.”

You probably see the psychology behind some of those words.  People generally want to help others.  Once Mary says yes… here’s the two different ways you can conduct the video.  I would recommend using both.  First way… simply sit the patient down in front of the camera… or iPhone… or iPad… whatever you’re using… and have them tell you:

Who they are…

Where they are from…

What they came in for

How it affected them

How they are feeling now

Here’s what that may look like… “My name is Jeff… I’m from Lincoln… I first came in to see Dr. Jones because I was struggling with some neck pain.  I was having trouble sleeping because of it… and then it seemed like I was tired all the time.  It’s been about two weeks now and the pain is almost gone… I have been sleeping thru the night… and my energy is really coming back because I’m sleeping again.  I really wish I would have come in sooner.”

It’s that simple.  You’re looking at about a minute or two of testimonial and you’re done.  That’s one way.

Here’s another way that I really like…

You stand in the camera frame with the patient and kind of set the stage for the patient.  You answer the same questions as before… and then let the patient finish out the video with how it’s changed their life.  It would look something like this:

You and the patient are standing together and you start the video:  “Hey everyone… Dr. Uhrmacher here… and standing with me is Mary.  Mary is from Lincoln and she started coming in to Advanced Chiropractic about two weeks ago.  She was struggling with neck pain and she was having trouble sleeping because of it.  As you can imagine… she was tired all the time too.  We started adjusting the upper neck area… and Mary… tell me what has changed in the last two weeks and how do you feel now.”

Mary says… “The pain is almost completely gone… I’ve been sleeping so much better… and thru the night… and my energy is really coming back because I’m sleeping again.  I just wish I would have come in sooner.”

And you close the video saying something like this… “Thanks Mary… we love having you in the office.  If you’re struggling with some unwanted health challenges and want to see if our office is right for you… give us a call today.  We’ll see you soon.”

That strategy works really well because you are basically telling the story for the patient… and they just fill in the end.  Extremely effective and takes the pressure off the patient.

And that’s it… you should be getting these on a weekly basis.  Then you follow the video optimization and sharing strategies I share in the Non-Stop Patient Formula.  When you do that… these videos can start ranking in the search engines… and you’ll have more social proof for your care.  And that will affect how many people end up calling vs. clicking to the next chiropractor.

But before I finish… let me share with you the one reason this won’t work.  If you don’t actually do it.  You have to actually use this video review strategy for it to benefit your practice.  And don’t worry about how great they look at first… don’t overthink it.  Just start getting them and make them better as you go along.

That’s it for now… make sure to like and share this page.  And if you have questions about the Non-Stop Patient Formula… shoot me an email.  Talk to you soon.

More Chiropractic Content

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Most things that are done online are done for Google’s Sake.  If you want to rank… make Google happy.  The problem is… most chiropractors (or their website company) don’t know what makes Google happy.

One thing that makes Google happy is NEW… FRESH… RELEVANT… and ORIGINAL chiropractic content.  But just adding lots of new pages to your site doesn’t necessarily make Google happy.  Especially if it’s duplicate content (that’s what most companies use… every chiropractor gets the same daily blog post.  NOT GOOD!)

Matt Cutts (head of Google search spam) talked about this very thing in a new video today (above).

Matt Cutts said, “I wouldn’t assume that just because you have a large number of indexed pages that you automatically get a high-ranking. That’s not the case.”

Chiropractic Keyword Research and Competitive Analysis

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It’s not always about going out and doing as much as you can… it’s about doing the right things… and more than your competitors.  This is a CRITICAL part of your chiropractic marketing online.  So what is Chiropractic Keyword Research and Competitive Analysis?  It’s about evaluating what keywords your prospective patients are searching for.  It’s about evaluating the keywords that your competitors are using with success… AND it’s about knowing where your competitors are winning.  Once you know these things… you can go out and just do a little bit better than your competitors.  The key to winning in the new patient attraction game starts with Keyword Research and Competitive Analysis.

Let me know if you have any questions about the training.  jeff@doctorswealthsecrets.com

Chiropractic Report

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By far the biggest question I get about the Non-Stop Patient Formula is… “what kind of results can I expect?”.

In this short video I take you inside the monthly reporting I do for one of my current members.  He is in a town of about 130,000 people and is literally pushing his competition out of the first page of Google.  You’ll see how many #1 rankings he has… how many visitors he’s getting to his website… and how many phone calls he’s getting as a result (about every other visitor is calling his office… talk about conversion.)

If you have questions about your area or what the Non-Stop Patient Formula can do for your chiropractic marketing… feel free to shoot me an email and we can schedule a call.  jeff@doctorswealthsecrets.com

GoDaddy For Online Chiropractic Marketing

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One of the biggest struggles I hear when it comes to online chiropractic marketing is… “I don’t understand the technical stuff.” “How do I set up my website?” “How do I (you fill in the blank)” Trust me… it was one of my biggest struggles when I got started online years ago. It’s still a struggle as the internet changes on a daily basis.

So I decided to put together a couple tutorials walking you thru getting started online and setting up your chiropractic website. The tutorial will walk you step-by-step thru setting up your Godaddy account and getting the appropriate hosting for you chiropractic website.

You know you need to have your share of the online chiropractic marketing… this is your answer.